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City Center
Ballina (Mayo)
1.1
mi
Airports
Ireland West Knock (NOC)
31.8
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Exceptional Dining!
“The food was a standout, especially the incredible variety at breakfast, with options that were both delicious and beautifully presented.” view full review
Relaxing Spa Experience
“The spa treatments were incredible, with the massages providing a true sense of relaxation and the calming aroma of Voya in the air added to the experience.” view full review
Spectacular Views
“The river view suite was fantastic; the stunning floor-to-ceiling window created a breathtaking atmosphere, especially when the tide was in.” view full review
Accessible Amenities
“The outdoor hot tubs offered a fantastic experience, adding a unique touch to the overall relaxation, making it enjoyable for all guests.” view full review
Feedback from previous guests about their experience.
<br />
78%
liked the resort and would come back again
7.8/10
Very good
Rooms
8.3
Location
9.6
Service
8.4
Dining
7.1
Guest reviews
7.8/10
based on 20 reviews
8.8
8.8/10based on 350 reviews
Leslie
United States of America,
January
2025
7.4/10
My stay at the hotel had its ups and downs. While the staff provided exceptional service and the views of the Moy River from my room were stunning, I found the food disappointing overall, especially during breakfast. The spa facilities were nice, but I was underwhelmed by the lack of toiletries and the pricing for short treatments.
Rooms
7.0
The room was clean and had a lovely view of the river, but felt a bit small and could use some modernization.
Service
9.0
The staff were incredibly helpful and friendly, making my experience much better.
Location
10.0
The location along the Moy River is absolutely beautiful and perfect for a relaxing getaway.
Dining
5.0
Dining was quite disappointing, especially breakfast. The options felt bland, and the extra charge for pancakes was frustrating.
Facilities
6.0
The facilities were nice, especially the spa, but I was surprised by the additional charges for short access to amenities.
C.
United States of America,
January
2025
8.2/10
We had a lovely time at the Ice House Hotel, enjoying beautiful views of the river and excellent dining experiences. The staff was quite helpful and attentive, though we felt some aspects could have been improved, particularly regarding the extra charges for facilities. Overall, it was a memorable stay with some minor drawbacks in terms of value for money.
Rooms
9.0
Our room was fantastic with a lovely view of the river, though it could get a bit warm.
Service
9.0
The staff were fantastic and genuinely helpful throughout our stay.
Location
10.0
The hotel is beautifully situated right on the banks of the Moy River, providing stunning views.
Dining
7.0
Dining was lovely with a relaxed atmosphere, though one of our dinners was disappointing in taste.
Facilities
6.0
The spa facilities were unique, but we were surprised by the charge for sauna use.
Charles
United States of America,
December
2024
7.2/10
Rooms
Service
Location
Dining
Facilities
Christopher
United Kingdom,
December
2024
9.6/10
We had an incredible stay at the Ice House, enjoying the beautiful views of the Moy River and the high-quality dining options. Our room was immaculate, with a cozy atmosphere that made us feel right at home. Although the parking situation could be improved, the overall experience was truly delightful, and we'll definitely return.
Rooms
10.0
Our room was modern and extremely nice, overlooking the river with a lovely small outside decking. Everything was spotless, and we loved the large bathroom with both a huge bath and walk-in shower.
Service
10.0
The staff provided exceptional service, being friendly and professional throughout our stay, making us feel completely welcomed.
Location
10.0
The location was stunning, right on the Moy River. Waking up to such remarkable views was a highlight of our visit.
Dining
9.0
Dining was top-notch with a diverse menu, and the food was delicious, making every meal memorable. I highly recommend trying the afternoon tea.
Facilities
9.0
The facilities were impressive, especially the spa. The relaxation areas and outdoor hot tubs really added to our experience.
Robin
United Kingdom,
December
2024
7.8/10
We had a delightful two-night stay at the Ice House, enjoying the spacious Nugget Suite with its stunning river view. The staff were warm and welcoming, making our experience pleasant overall. However, we were disappointed to find out that spa access was charged extra despite our significant room costs, which felt a bit ungrateful. Additionally, while food presentation was lovely, the meals themselves fell a little flat and did not meet our expectations considering the price we paid.
Rooms
9.0
Our room, the Nugget Suite, was clean and spacious with an amazing view of the Moy River, which was a treat in the mornings.
Service
9.0
The staff were very attentive and friendly during our stay, ensuring smooth check-in and check-out.
Location
8.0
The location by the river offered beautiful views, but the lack of privacy on the balcony was a downside.
Dining
7.0
The dining experience was enjoyable but the food didn't quite impress us; it was nicely presented but lacked depth in flavor.
Facilities
6.0
The spa facilities were a letdown as they came with an extra fee, and this was unexpected for a hotel of this caliber.
Ann
United States of America,
November
2024
7.8/10
Our stay had its ups and downs at Ice House. The views from the room overlooking the Moy River were stunning, and the spa experience was quite nice. However, we faced some issues like broken fixtures and poor service during busy times. Overall, while it was a lovely location, several details detracted from the experience.
Rooms
8.0
The Riverside Suite was spacious and offered breathtaking views of the river. However, there were small issues like a loose toilet paper holder that could easily be fixed.
Service
6.0
Service was friendly, but we encountered delays, especially during busy dining times, which led to a frustrating experience.
Location
10.0
The hotel is situated on the banks of the Moy River, providing amazing views that enhance the stay.
Dining
7.0
Dining varied; while the food was good, the service was noticeably slow when the restaurant got busy.
Facilities
8.0
The spa facilities were nice and unique, although the outdoor hot tub could have used a stronger jet for a better experience.
John
United States of America,
September
2024
8.4/10
Our stay at the Ice House was a rejuvenating experience thanks to stunning views and quality spa facilities. We particularly loved the atmosphere and the restaurant's diverse menu, although we faced some disturbances from other guests that impacted our sleep. Overall, it was memorable, but the noise and inconsistency in service were not ideal.
Rooms
9.0
The room had beautiful views and allowed us to wake up to the soothing sounds of the river Moy. It was spacious and well-maintained, but could use lighter bedding for the warmer days.
Service
8.0
The staff was attentive and friendly, especially Clare and Sean who provided excellent service. However, we did experience some inconsistencies in the restaurant service.
Location
10.0
The hotel is perfectly situated on the river Moy, offering breathtaking views and a tranquil setting, making it feel like a retreat from everyday life.
Dining
7.0
The restaurant offered delicious meals with stunning views, although the breakfast portions were inconsistent, leaving us wanting more some days.
Facilities
8.0
The spa facilities were exceptional, especially the thermal suite which was a highlight of our stay, although we found some areas to be a bit lacking in function.
Mary
United Kingdom,
August
2024
9.8/10
Overall, our stay was incredibly relaxing and enjoyable, with luxurious amenities and exceptional dining options. The standout features were the stunning river views and the remarkable spa experience. However, there were a few small areas to improve, like some outdated furniture in the room and minor issues with parking.
Rooms
9.0
The Heritage suite was spacious with exceptional views of the Moy River. It featured a generous living room and a large bedroom, making it feel very luxurious.
Service
9.0
The service was excellent, especially the bar staff who provided attentive service and great recommendations.
Location
10.0
The hotel is situated in a stunning location by the Moy River, making it a unique and pleasant ambiance.
Dining
10.0
Dining experiences were high quality with a diverse menu that offered delicious, freshly prepared meals.
Facilities
10.0
The spa facilities, especially the outdoor hot tubs and thermal suite, were exceptional, providing a truly relaxing experience.
James
United Kingdom,
August
2024
7.6/10
Our stay at the Ice House had its highs and lows. The views over the Moy River were stunning and the room was beautifully styled, but the dining experience fell short of expectations with bland food. The staff were friendly and attentive, but the service in the restaurant could improve. Overall, it was a pleasant stay, but the food issue was a significant drawback.
Rooms
8.0
The room we stayed in was gorgeous with fantastic views of the river, styled beautifully. However, the balcony light was faulty, which slightly detracted from the experience.
Service
7.0
The service was friendly and helpful, particularly at the bar where the bartender was impressive. However, there were issues with the timeliness of service in the restaurant.
Location
9.0
The location on the River Moy was amazing, providing a lovely and tranquil atmosphere. The hotel layout allowed for easy access to the bar and spa areas.
Dining
5.0
Dining was a major letdown as the food felt bland and not up to the hotel's standard, despite the beautiful presentation.
Facilities
9.0
The spa facilities were exceptional, providing a relaxing experience. The outdoor hot tubs were a highlight.
Luna
United Kingdom,
August
2024
7.4/10
I had a lovely stay at the Ice House Hotel, enjoying the breathtaking views of the Moy River and excellent dining experiences. The staff went out of their way to make our visit special, but I was disappointed that the spa was closed for renovations during our stay. The room, while comfortable, felt a bit dated compared to my expectations given the price.
Rooms
6.0
The suite I booked was spacious but not much larger than a typical double room, and the decor felt a bit outdated. The bathroom, however, was a highlight.
Service
9.0
The service was attentive and friendly throughout my stay, with staff being incredibly helpful during our dinner.
Location
9.0
The hotel's location is stunning with beautiful views of the River Moy, perfect for leisurely walks.
Dining
8.0
Dining was a standout, with high-quality meals for both dinner and breakfast, though the menu could benefit from more diverse options.
Facilities
5.0
The spa facilities sounded amazing, but unfortunately were not available due to renovations during my visit, which was quite disappointing.
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